Terms and conditions

1. Who provides the service

The service is provided by the individual who operates Mente Prima (menteprima.app); their identity and address are stated in section 13 of these terms. Contact: jesusalsn8n@gmail.com.

2. What Mente Prima is

An app for training speed reading, memory and mental calculation. It includes exercises, learning paths, level-based routines, an English course and exam preparation material.

It requires an account: the account holds your identity, your plan and, with cloud sync, your progress across devices. Once you are signed in, the app also works offline.

3. Your account

You need an account to use the app, and you must be at least 16 to create one.

The details you give us must be true. You are responsible for your password and for what is done from your account; tell us if you think someone got in without your permission.

An account is personal: it is not shared or transferred.

4. Free plan, trial and paid plans

Some content is free, permanently and with no expiry.

When you sign up you can start a 14-day trial of the paid features. It is one per device: deleting the account and creating it again does not grant another.

There are three paid plans — monthly, annual and lifetime — and all three give exactly the same access: what changes is how long they last, not what they include. None of them limits how many devices you use your account on; only the free plan keeps one active device at a time. You can deactivate devices from your account.

What each plan includes may change. If content you already had becomes paid, we will say so beforehand.

5. Prices, taxes and payment

The applicable price is the one shown on the purchase screen at the time of contracting. Prices are quoted in US dollars and may be displayed converted to your currency for guidance only; the charge is made in the currency indicated by the payment gateway.

Any taxes due in your country are calculated and shown before you confirm the purchase.

Monthly and annual subscriptions renew automatically for the same period unless you cancel before the renewal date. You can cancel whenever you want: you keep access until the end of the period already paid for and you are not charged again.

If a payment fails, we may suspend access to paid features until it is settled.

6. Refunds

We offer a 30-day money-back guarantee from purchase, with no need to justify yourself. The details are in our Refund policy.

This guarantee is in addition to whatever rights your country’s law gives you, and does not replace them.

7. Right of withdrawal (EU, EEA and UK)

If you are a consumer in the European Union, the EEA or the United Kingdom, you have 14 calendar days to withdraw from the contract without giving reasons, by writing to jesusalsn8n@gmail.com.

At checkout we ask you to agree to start using the digital content immediately and to acknowledge that, by doing so, you lose that right of withdrawal. If you would rather keep it, wait out the 14 days before using paid features.

Even if you lose it, you still have the 30-day money-back guarantee described above.

8. Acceptable use

Not allowed: trying to bypass plan limits, accessing other people’s accounts, bulk-extracting the content, reselling or redistributing it, or publishing unlawful, offensive or third-party material.

We may suspend or close an account that breaks these rules, giving notice unless the severity makes that impossible.

9. What you publish

Whatever you write on the blog or in the suggestion box remains yours. You grant us a non-exclusive, royalty-free licence to display it within the service and, for the suggestion box, to use it internally to improve the app.

You confirm you have the right to publish what you publish, images included.

If you delete your account, your posts and comments stay visible but stop carrying your name.

10. Intellectual property

The app, its code, design, courses and texts are ours or licensed to us. Buying a plan gives you the right to use them personally, not to copy, distribute or create derivative works from them.

Reading texts come from public domain works. Your systems, palaces and routines are yours and you can take them with you at any time via Settings → Export.

11. No promised results

Mente Prima is a training and study tool. It is not a medical device or a treatment, it diagnoses and cures nothing, and it replaces no health or education professional.

We guarantee no specific improvement in reading speed, memory, academic performance or official exam results: that depends on your consistency and your starting point.

If you have a medical condition that could be affected by fast visual stimulus exercises, consult your doctor before using the app.

12. Service availability

We do what is reasonable to keep the service up, but we do not guarantee there will be no interruptions, errors or server-side data loss. Keep your own backups with Settings → Export.

We may modify, add or withdraw features. If we withdraw something significant from a paid plan, we will give reasonable notice and, if it harms you, you may cancel with a pro-rata refund of the unused portion.

13. Liability

The provider of the service, and the person liable to you, is Jesús Alberto López Soto, address Calle A núm. 1231, Col. Encanto Sur, C.P. 21440, Baja California (México).

We are liable for damage we cause you by breaching these terms, within the limits applicable law allows.

We are not liable for indirect damage or loss of profit. None of the above limits your mandatory consumer rights or our liability for wilful misconduct or gross negligence.

14. Closing your account

You can delete your account whenever you want from Account → Delete my account. Deletion is immediate and irreversible.

Deleting your account does not by itself entitle you to a refund of the period already paid, except as set out in the Refund policy or in the law.

15. Changes to these terms

If we change anything material we will say so inside the app before it takes effect. Continuing to use the service afterwards means accepting it; if it does not convince you, you can leave and, if you had a plan in force, request a pro-rata refund of the unused portion.

16. Governing law and disputes

These terms are governed by the laws of México. If you are a consumer, you always keep the mandatory rights granted by the law of your country of residence, which prevail over the above.

If you are in Mexico, you may turn to the Procuraduría Federal del Consumidor (PROFECO). If you are in the European Union, you may use the online dispute resolution platform at ec.europa.eu/consumers/odr.

Before it gets that far, write to jesusalsn8n@gmail.com: almost everything gets sorted by talking.